After sales services – industrial boilers

Our industrial service for steam boilers and hot water boilers ensures system availability even in the most demanding situations. We offer you a complete range of services from commissioning and maintenance right through to remote analysis. Not sure if your boiler system is still state of the art or if it is still working efficiently? We would be delighted to help you to find out – our specialists can assess potential modernisation measures based on your specific current situation.

Our services at a glance:

Commissioning, maintenance services, regular boiler inspections

Our boiler service covers the total life cycle of a system, starting with professional commissioning and including regular maintenance services. You benefit from reliable and efficient operation of your steam or hot water boiler with a long service life. We also support our customers with regular boiler inspections.

Get in touch: After-sales services request

Troubleshooting and repairing system shutdowns

Our boiler systems are designed for highest efficiency, long service life and reliability. However, if unforeseen problems should arise, we offer you immediate aid. You can contact your responsible contact person directly or request support via the factory 24-hour industrial boiler hotline.

Your responsible contact person 24-hour industrial boiler hotline

24-hour industrial boiler hotline

We're always there for you. We offer our customers a factory 24-hour industrial boiler hotline.

Secure remote access via MEC Remote

Our team of Bosch experts can provide online support easily and cost-efficiently using the MEC Remote tool. As a system user you can also check all relevant plant data – any time, anywhere. Find out more here.

Spare parts supply and spare part hotline

Our spare parts management processes your order reliably and quickly. Several thousand parts are immediately available from stock and can be shipped by express shipping on request. We're also happy to support you with professional installation of the spare parts. For highest system availability and shortest reaction times we recommend to use our customised spare parts packages.

Get in touch: Your responsible contact person

For emergencies, we provide all our customers with a factory 24-hour spare part hotline – 365 days a year.

Hotline

Repair and cause investigation

Our qualified and certified boiler welders have the knowledge required to carry out repairs. Our services also include preparing for and carrying out boiler inspections.

Get in touch: After-sales services request

System analysis and customer-specific upgrade packages

We analyse your existing boiler system for efficiency, reliability, emissions and automation options and offer you modular upgrade packages tailored to your system. Find out more here.